FAQ's

1. What products does BonBox offer?
BonBox offers a curated range of premium packaging boxes including cake boxes, cupcake boxes, gift boxes, and more — designed to look great and feel luxurious.

2. Do you offer customization or branding on boxes?
Currently, we offer only ready-to-ship boxes in standard designs. Customization will be available soon — stay tuned!

3. Is there a minimum order quantity (MOQ)?
Most of our products are available at low or no MOQ, so even small businesses and home bakers can shop with ease.

4. Are your boxes food-safe?
Yes! We use ITC-certified food-grade Cyber XL board, ensuring our boxes are safe to use with edible items.

5. How do I place an order?

We’re currently in our pre-launch phase, and orders are open for pre-orders. You can order your boxes through any of the following methods:

Fill out the Contact Us form on our website

Email us at: askbonbox@gmail.com

Send us a DM on Instagram ( bonbox.in)

Our team will get back to you with availability, pricing, and next steps. We can’t wait to pack something special for you! 

6. Where do you ship?
We currently ship across India. Delivery times and charges may vary based on your location.

7. Can I return or exchange my order?
We accept returns only if a product is damaged or incorrect.

9. How can I contact BonBox?
You can reach out via our Contact Us page or email us at askbonbox@gmail.com We’re always happy to help!